Job Role: Associate/Senior Associate
Eligibility: Any Graduate
Experience: 0 – 3 Years
Salary: Rs: 2,00,000 – 4,00,000 P.A.
Walk-In Date: 05th Dec to 08th Dec 2017
Walk-In Time: 11:00 AM – 02:00 PM
Job Location: Pune
- Inbound Customer Service Calls from UK/ Australian Customers.
- Resolve customer queries within the assigned TAT.
- Adhere to the Login hrs & maintain the desired AHT Levels.
- Develop strong customer relationships and provide paramount service.
- Ascertain customer needs and take action in a timely manner.
- Excellent communication skills and interpersonal skills.
- Ability to meet deadlines and achieve given targets.
- Good computer knowledge.
- Should be comfortable with 24*7/Australian shifts& US & UK Shifts.
- Knowledge of Insurance / Travel will be an added advantage.
- HR Round.
- Voice & Accent.
- Operations Round.
Weikfield IT CITI Info park,
Opp Hyatt Hotel, Nagar Road,
Viman Nagar, Pune 411014.