Website Endurance International Group
Job Role :Technical Support Engineer
Eligibility :Any Graduate
Experience :0 – 2 Years
Salary :Rs: 2,00,000 – 3,00,000 P.A.
Walk-In Date :29th Nov 2017
Walk-In Time :11:00 AM
Job Location :Mumbai
- Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions.
- Interacting with clients via. live chat, web based systems, online forums and telephone to resolve their problems and gather feedback.
- Testing & analysis of all products & services.
- Identifying any bugs/issues in the system and assisting in their resolution.
- Must be customer focused and willing to do whatever it takes to resolve customer issue.
- Strong customer interaction skills and ability to work in a variety of customer situations.
- Outstanding written and verbal communication skills.
- Networking and DNS basics.
- Basic knowledge of Linux/Windows Operating Systems.
- Basic knowledge of Hardware.
- Basic knowledge of Softwares.
Endurance International Group,
Unit No. 501, 5th Floor, Unit – IT building no. 3,
Nesco IT park, Nesco Complex, Western Express Highway,
Goregaon (East), Mumbai – 400063.