Job Role :Client Technical Support Associate
Eligibility :Any Graduate
Experience :1 – 3 Years
Salary :Rs: 3,00,000 – 5,00,000 P.A.
Walk-In Date :23rd and 24th Nov 2017
Walk-In Time :11:00 AM – 01:00 PM
Job Location :Hyderabad
- Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products.
- Diagnosis & resolving of the hardware problems and troubleshooting.
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Provides basic remote deployment, maintenance and consulting services.
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have excellent communication skills.
- Both side transport facility available.
Dell International Services India Pvt Ltd,
Plot # 42, Hitec City Layout,
Madhapur, Hyderabad 500081.