Website CSS Corp
Job Role: Associate/Senior Associate
Eligibility: Any Graduate
Experience: 0 – 2 Years
Walk-In Date: 24th Dec to 26th Dec 2017
Walk-In Time: 09:00 AM
Job Location: Chennai
- The Customer support representative will be responsible for identifying the issue with the customers and routing them to the available engineer, when necessary.
- They will create, manage tickets for the issues that the customer contacts.
- They will act as the first point of contact before the customer reached the TAC.
- Their job will also involve creation of licenses and support accounts to the clients world wide.
- Excellent Communication – for voice support.
- Should be able to communicate effectively.
- Good Understanding of OSI Layers.
- Good Understanding of Routers and Switches.
- Types and Classes of IP Address, Subnet.
- Basic troubleshooting steps for Internet issues.
CSS Corp No: 32 A,
Ground Floor, Ambit IT Park,
Ambattur Industrial Estate, Chennai – 600 058.