Job Role :Seller Support Associate
Eligibility :Any Graduate
Experience :0 to 2 Years
Walk-In Date : 15th Nov to 17th Nov 2017
Walk-In Time : 10:00 AM to 02:00 PM
Job Location : Hyderabad
Amazon is Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads.
- Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- English proficiency.
- 0 – 2 Years of Experience.
- Demonstrated desire to expand skills into new areas.
- Technical (Computers & Internet) savvy is required.
- Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
- Business acumen in areas of e-commerce and retail is advantageous.
- Process improvement awareness and experience.
- Candidates who have applied with Amazon in the last 6 months please excuse.
- 2017 Pass Outs please carry Consolidated Mark sheet or Provisional Degree Certificate.
- Carry Resume, Government ID Proof and 2 Passport size photograph.
Amazon Development Center,
Building No. 12C, 2nd Floor,
Raheja Mindspace, Inorbit Mall Road,
Vittal Rao Nagar, Madhapur, Hyderabad 500081.